Instagram data error: Instagram html data cannot be retrieved

Posted in: Newspaper
Post count: 7
mohitbansal
#309443
Aug 19, 2019 at 8:53 pm

I am facing this issue with both ids of instagram.

Post count: 7
mohitbansal
#309467
Aug 20, 2019 at 6:06 am

896662017
7894820439

These two ids pointing me the error which I shared, IDs I have found out using this URL.
https://codeofaninja.com/tools/find-instagram-user-id

Post count: 35449
Calin
#309498
Aug 20, 2019 at 8:28 am

Hi,

Please make sure that you set well the Instagram id -> https://www.screencast.com/t/J5jLXS25kwO -> https://www.screencast.com/t/BPOYsbszfcA

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.

Thanks

Post count: 7
mohitbansal
#309723
Aug 21, 2019 at 9:32 pm

Thanks. I am able to put my instagram block in footer but I wanted to that in right, and in right I have set the instagram user id.

I will let you know if any problem persists. Thanks.

Post count: 7
mohitbansal
#309725
Aug 21, 2019 at 10:00 pm

I want to configure sidebar instagram block which is coming on Homepage, from where I can do that.

Post count: 18283
Vlad S
#309751
Aug 22, 2019 at 7:44 am

Hello !

That can be edited using the tagDiv Composer by simply clicking on the element and then you can set it up from here: https://www.screencast.com/t/WAbs2JGm

Thank you !

Viewing 6 posts - 1 through 6 (of 6 total)
The forum ‘Newspaper’ is closed to new topics and replies.