Posts not updating

Posted in: Newsmag
Post count: 2

Hello.

I’m having problems with the posts not saving. It stalls when trying to update the post…and then says “update failed.” Those pages may occasionally not load and give a connection error. It can be completely random…as in..working one day…and then not the next.

I have:

1. Moved to a new server.
2. Updated to 4.9.1.
3. Had my host provider optimize the server according to your specs.
4. Turned off all plugins except the composer.

Still doing it. They say I should ask you.

Any thoughts? Is this a familiar problem? Will need to ditch the theme if I can’t figure it out.

Post count: 35449

Hi,

If there is no plugin conflict and all the theme requirements are set as in our guide from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Post count: 2

Sorry. I just switched themes.

Post count: 35449

Hi,

If there is still something with we can help just let us know!

Thank you!

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