Instagram feed no longer updates

Posted in: Newspaper
Post count: 3
lanimal
#311386
Sep 5, 2019 at 4:10 pm

Hello,

I just used your Newspaper theme for a blog of articles on art: https://fomo-vox.com/

At the model level, we have kept the Instagram thread as a footer which no longer updates itself and no longer displays the latest photos published on Instagram.

However, it is well connected to Instagram and we tried to disable some extensions on WordPress to see if it was unlocked, but nothing has changed.

Do you have a solution to offer ?

Thanks.

Sincerely

Post count: 18283
Vlad S
#311396
Sep 5, 2019 at 4:39 pm

Hello !

Usually this message appears when your website IP is blocked on Instagram or there are some problems to connect to the Instagram id, please try to use an Instagram plugin that requires a token, this will authenticate your website ip and should work.

Thank you for your understanding and sorry for the inconvenience!

Post count: 3
lanimal
#311704
Sep 9, 2019 at 11:16 am

Hello,

Thank you for your return.

For the Instagram feed, we go directly to your theme so I don’t have where to go. Which plugin do you recommend? What is the role of the “token”? How it will integrate into the footer, as it is currently done automatically via “Theme panel”.

Do you have any documentation or tutorials on this subject?

Thanks.

Sincerely.

Post count: 18283
Vlad S
#311742
Sep 9, 2019 at 2:19 pm

Hello !

Unfortunately we have not yet tested any plugins and our developers are working on finding what the exact issue is.

We are sorry for the inconvenience!

Thank you !

Viewing 4 posts - 1 through 4 (of 4 total)
The forum ‘Newspaper’ is closed to new topics and replies.