Hi Guys,
Since updating to the latest version of your theme, I can’t seem to edit or delete elements in Tagdiv composer. Is there anything else I need to update or install?
Can I send logins or can you tell me if I am missing anything?
Thanks in advance,
Regards.
Hello !
We are sorry for the inconvenience !
Could you please be a bit more specific about what exactly are you trying to edit and it is not working ?
Thank you !
Hi Vlad,
So, I followed your instructions and added the updated version of the Theme.
When I installed and added the demo content for “Influencer”, I open the TD Composer,
I could edit stuff, but I need to delete sections and I can’t.
I tried deleting rows via the WP Bakery page builder, but it caused errors too.
At the moment, my options are limited in what I can do. If you could tell me what I might do to fix it, that would be great. As I said, I can set up a temp login if you needed to look at the back end.
Thanks again,
Regards,
Eamon.
Hello !
Please note that we do not recommend using 2 page builders on the same page. Also by working with WP bakery on cloud templates may cause issues and conflicts.
If you want to delete a row, you can delete a row with the empty column like using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r
Thank you !
Hi Vlad,
That is what I am trying to explain, the edit does not work, I have tried all three methods. The problem existed before trying Page Builder. The issue is with the upgrade, for some reason, there is an issue and now I can’t edit properly.
It just freezes and then nothing happens, https://prnt.sc/p9ofnz, https://prnt.sc/p9og9c.
I can’t do anything with it, can you please advise?
Again, I can provide a login if necessary.
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
