I just bought the support extension because you guys have always been good for advices and solution. 🙂
Am workind on a site using Newparper theme full update V 9.8
Since (maybe) very few weeks or less, I have 2 problems, that I think it’s linked :
1- Only on Smartphone : Bug when you click on the small Facebook like button at the top of the article, as here : http://www.dr-detailing.com/unilite-cri-2300/ it goes to a FB page, but nothing happen as before (+1 like).
2- Only on Smartphone : Bug with the display of products from plugin Amazon Associates Link Builder :
What I did :
1- I desactivated all plugin except Amazon one = same Amazon display problem
2- I deteted the theme and re-installed it and still problem with Facebook button + Amazon display (only on Smartphone or tablet.
Here is a link of the differences (my point 2) : https://ibb.co/xFyNh1T
Thank you very much for all your help 🙂
Ben
Hello !
1. Indeed there is a problem as I have seen. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
2. Your products appear and they look ok on our side. Please make sure that the bug is still there. Try multiple devices.
Thank you !
Hi,
Thank you for your feedback.
Problem 1 Amazon : still a problem of display of my Amazon products on iPhone and Samsung tablet. As shown in my picture. No orange arrow to slide to the next product.
Amazon told me maybe something is not configured to display on mobile, but I read every parts in Theme Panel and didn’t see anything.. Very strange.
Problem 2 : On computer, the counter of Facebook like is okay, but on mobile and tablet the counter is always at ZERO … Why ?
Mail sent 🙂
Thank you very much
