Good evening I tried to edit the text on page 404.php but when I update the page, the error message does not change, I do not understand what the problem is.
On a previous theme I had done the same procedure and everything was ok
Hello !
You can set up a 404 template by importing it from the cloud library and set it up from here: https://www.screencast.com/t/ANQpQwBCdOl
Thank you !
Yes I know, but it would be enough for me to be able to modify the text inside the 404.php file … I tried to modify the text but it is as if these changes are not updated.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
I sent you the email as requested
News?
Hello !
We ussually reply to e-mails in 24H maximum, Please tell me what adress you have sent your e-mail in order to inspect the spam too.
Thank you !
Hello !
Unfortunately we have not received any e-mail from this adress. Neither spam. Please resend your e-mail.
Thank you !
I send a new mail.
Do you have any news regarding my request?
Hello !
We have received your e-mail. We will answer via e-mail.
Thank you !
ok
Hi, I received the reply from your support but was told that I can install a theme to manage the 404.php page. I had specified that I do not care to install any theme, I like the default page but I would like to change the message shown on the screen.
I made some changes on page 404.php of the theme but I don’t understand why the changes are not displayed
Hello !
I’m not sure who you have been talking too since the last reply to your e-mail was the auto-reply from e-mail which require to provide some details.
Please respond there and we will take a look.
Thank you !
I tried to reply to the email I received but it comes back to me. What I would like to know is how to change the default theme page 404.
Hello !
Please try contacting us from another e-mail adress since the one your using seems not to work.
Thank you !
