Hi
Love the mega menu, but it sundenly not working any more ?
all look fine, tried to delete redo, samething
Can I get assigned to one of the support people to Mp website adress etc…
thanks
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi Vlad, Mega menu in fact is 1/2 working
1- When the main menu is visible with the main header (where logo, header advert is), then the mega menu is not work
2- If the header is outside of the screen (scroll down) I set the theme to have the main menu visible on the top of the screen, and in that case the mega menu works
did I miss somewhere a setting to disable mega menu when main/top header is visible ?
in advance thanks
Hello !
Have you checked with the plugins disabled ? Just checking that you have disabled all the plugins except the tagDiv Composer in order to see if the issue will stil be there.
Thank you for your understanding !
Hi Vlad S
I disabled everything a part from Tag-divs ones and I have the same issue as mentionned above
I have an other issue with the search box result being transparent I tested it while all plugin were disabled
I will open a ticket for that one separetly
so what next to look at my issue mega menu issue ?
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
