Disable mobile theme for a single page does not work

Posted in: Newspaper
Post count: 10

I disable mobile theme for a single page, but the mobile content not appear.
https://prnt.sc/ppzkx3
http://banki-kredity.ru.swtest.ru/reyting-mikrokreditnyh-kompaniy/touchbank
https://prnt.sc/ppzmbm

Post count: 35449

Hi,

Please make sure that you clear all cache and you do not have any plugin conflict.

Thank you!

Post count: 10

Hello,

I’m probably doing something wrong.

Please tell me, is it correct that there is no mobile editor for posts, but for pages it is?
page – https://prnt.sc/pqgxvo
post – https://prnt.sc/pqgyec
I think that the mobile editor should be at the post and the page.

if I enable or disable the mobile theme for the post, nothing changes

If I disabled the mobile theme for the page, I expected it to be like this:
https://prnt.sc/pqh02vhttps://prnt.sc/pqh0kt

But I have like this: https://prnt.sc/pqh1jf

I already buy two news paper9, but I still could not understand how it works:)
I disabled all plugins, but that did not help.
The site is not cached yet as it is under construction.
Please help me, what am I doing wrong?

Post count: 20688

Hi,

Quite unusual, if the mobile theme is disabled for that page, it should not be displayed anymore. Looks like the settings has no effect.

Please send us an email at contact@tagdiv.com and provide admin login, also FTP or cPanel may be needed. We will investigate the issue. Include a link to this topic in the email. Let us know.

Thanks

Post count: 45

I have the same problem. What is cussing this and how can i fix it?

Post count: 27744

Hello, @sirms,

Have you checked for a plugin conflict? You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again to disable the mobile theme.

Thank you!

Post count: 45

Yes I have. Its not a plugin conflict. Everything is done correctly.

Post count: 27744

Hello, @sirms,

If the problem persists, then we need to take a look and see what happened there. Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access and credentials so we can investigate this issue. Also, paste a link to this topic so we can easily identify you.

Thank you!

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