We have a newspaper theme installed on our multisite WordPress network and we are using a WPBakery Page Builder for all our development. In the latest newspaper update, we can not deactivate the tagDiv composer because it is compulsory and it is conflicting with WPBakery Page Builder and affecting our current design. Please help. Thanks!
Hi,
Indeed in Newspaper X there are some conflicts between these builders because a part from tagDiv Composer was moved in standard pack -> https://tagdiv.com/newspaper-theme-update-standard-pack-or-tagdiv-cloud-templates/ we recommend to check on sub-domain or localhost this new update, also maybe you try the Newspaper X without standard pack elements and WPBakery builder ( for example PRO demos ) to see the new flexibility and speed of Newspaper X.
Thank you for your understanding!
Hello Calin,
Thanks for your suggestion. We have tried the suggestion you mentioned to disable standard pack but still we need to activate tag div composer to run the theme. So please help with different solution..
Thanks!
Hi,
Please provide me a link to your website where can check these problems, maybe I will be able to help you with some custom code.
Thank you for your understanding!
Hi Calin,
We are running a multisite with 400+ sites on our list. What we only want is to be able to still us Visual Composer as our active editor when we update to the new version of your theme. Right now, we can’t make the update since it defaults to TagDiv composer. Can we request for our update to be using the Visual Composer by default instead of TagDiv?
Hi,
Unfortunately for the moment this is not possible to have by default the Visual Composer by default instead of TagDiv Composer,but I’ll make a suggestion to our developer maybe this will be implement in the coming updates.
Thank you for your understanding!
Hi Calin,
Is it possible to arrange a workaround just for us with your developers? We are a paying customer and we’d like to stay using your theme.
Hi,
What you can do is to make a test and use from Newspaper 10.2 only the tagDiv Composer and Standard pack and deactivate the tagDiv Cloud Library, is look that this one create some conflicts, so if you ware not using cloud elements there should be no problems, but first please make a test on a staging website.
If there are some problems, let us know and provide some screenshots or a link where we can inspect these problems.
Thank you for your understanding!
Thanks. Will try this out on our staging and will update you.
Hi Calin,
We have implemented newspaper 10 in our staging environment and we are using a WPBakery page builder for design. In our home page WPBakery post grid element is implemented (1st three blocks are the post grid element in below mentioned site) and due to that background image is not working. We are adding background image from Newspaper theme panel settings. Check attached screenshot. Only On the home page, we have used post grid element and due to that background image not showing, the rest of the page’s background image is working fine. This issue we are facing in recent WPBakery update 6.0 and 6.1. It is working fine with WPBakery 5.5.2.
Site URL – http://default.staging-campuswell.kinsta.cloud/
Can you please check if you can help with this issue. Thanks!
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
Hi Vlad,
I’m sorry but I don’t think we can provide you with our admin and Cpanel credentials. Also, not sure what you mean by “a link to this topic so that we can identify you” but here it is: https://forum.tagdiv.com/topic/newspaper-x-themes-tagdiv-composer-conflicting-with-the-wpbakery-page-builder/?bbp_reply_to=330907&_wpnonce=83f2d3a657#new-post
We were in communication with Calin several times on this thread so we’d like to keep all conversation here if you don’t mind.
Now, going back to the issue?
– How do you plan to fix it by accessing our WP admin and CPanel?
– Is it possible for us to schedule a call conference instead then we will show you around our system instead of giving you the credentials?
– On top of what we already provided, what other information you need from us to get this resolved?
Hello !
We request cPanel and WpAdmin so we can check error logs, different files that may have got edited and the user forgot about it. Basically an overall check to make sure that everything is in order. If something looks suspicions we will then let you know what we would like to do and only AFTER your approval we will start working on your website.
Also for the error logs it is easier for us to read them then pasting them here and filling this topic with more information that can be confidential.
Unfortunately we do not offer video calls. The only ways of contact are the forum and our e-mail. If you’re having doubts about sending credentials via e-mail you can always use G-Mail Confidential option: https://support.google.com/a/answer/7684332?hl=en
For the topic I meant that in the moment you send the e-mail you include in your message a link to this topic so we can see what has already been discussed.
I hope this was more helpful !
Thank you !
Hi Vlad,
Please watch this video: https://drive.google.com/file/d/1qSry1iSJJZFbSUIhJ0YqCDoyaGtXeAba/view?usp=sharing
Pay attention to the background image. This is a post grid element. When we use the post grid element, the background image on the home page does not show up. But, when we remove the post grid element, the background image show up but the Top 3 featured articles disappear.
Hello !
Unfortunately wp-bakery overwrites Newspaper Themes background image. We recommend you to use the tagDiv Composer over wp-bakery.
Thank you for your understanding !
Is there a way to NOT OVERWRITE the theme’s background image?
Hello !
Unfortunately the only option at the moment is to disable WP-Bakery.
We are sorry for the inconvenience !
Thank you !
