Help – change photo

Posted in: Newspaper
Post count: 23

Hello, everyone,
I have a problem again ….
I try to change photos in the staff box ( see attached photo to better understand ) despite the size is the right one, the size the same, I appear an error and I can not change my photo.

error: Invalid data Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

https://www.dropbox.com/s/69cmhz9wtu47fpy/cambio_foto.jpg?dl=0

Post count: 23

the problem is serious.
I can’t change any photos.
why?
i can’t even change the photo of the home.

🙁 help

https://www.dropbox.com/s/sohb2umnr6p1lap/cambiofoto2.jpg?dl=0

Post count: 18283

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 23

I always have the same problem.
I tried to disable some plug but nothing.
in the attached images there are active plugs.

https://www.dropbox.com/s/uhltfn499vm9yud/immaginenoncarica.jpg?dl=0
and
https://www.dropbox.com/s/tu3uk5e7hujjsqz/plugTema.jpg?dl=0

thanks
Samuele

Post count: 18283

Hello !

Please deactivate ALL the plugins except tagDiv Composer and tagDiv Standard pack.

Thank you !

Post count: 23

Okay, perfect.
now it works.
but after editing the photos I have to reactivate all the plug?
Samuele

Post count: 18283

Hello !

You will have to activate plugins one by one and see which one conflicts with the tagDiv composer and remove that.

Thank you !

Post count: 23

Ok thanks.
Samuele

Post count: 23

the conflicting plug is:
WPBakery Page Builder

Why?
is not a template newspaper plug?

Post count: 18283

Hello !

Unfortunately yes, even tough WP bakery is a tested plugin I personally wouldn’t recommend using it. Since tagDiv Composer was created as our own page builder the developers are working on developing this plugin.

The lines you see are shortcodes that are being rendered only by the tagDiv Composer which is also a MUST HAVE plugin in order to run Newspaper Theme correctly.

You can use wp bakery on a page / post where there are NO tagDiv composer elements.

Thank you for your understanding !

Post count: 23

ook
Thanks a lot.
Samuele

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