Update 10.1 delete categories

Posted in: Newspaper
Post count: 26

Hi
I updated to version 10.1 but delete 3 (of 19) categories. The content redirects to the Default WordPress Category.
Has the same thing happened to anyone?

https://cronicaregional.com.mx/

I have to restore the web site because there are more than 500 articles affected

I followed the instructions just as the TagDiv team indicates,
-Delete theme, delete plugins, then upload version 10.1 and update the plugins-

Thank you

Post count: 18283

Hello !

Please make sure that you install the same Demo after update. Installing another demo can produce category changes.

Thank you !

Post count: 26

Hi Vlad S.
Sorry for taking so long to answer.
I do the update as you indicate.
Once updated it is in the Default Newspaper theme, from that moment 3 or 4 categories are already deleted.
The articles in these categories are sent to the default category selected in the WordPress administrator.
Thank you

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 26

Done, I have sent access data.
Thank you

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