No images on post-new.php

Posted in: Newspaper
Post count: 13

add a new post. add a gallery to it.
http://prntscr.com/q4jocd
save.

there is text on the page, but no gallery on the page.
http://prntscr.com/q4joi8

Demo http://ushakova58-wordpress-2.tw1.ru/2019/12/01/test/
why?

  • This topic was modified 6 years by tvmix.
Post count: 35449

Hi,

The problem seems to be from a ss that set the opacity on 0 -> http://prntscr.com/q4z1tz -> http://prntscr.com/q4z2cl this can be a cache problem, or a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persists you can try this custom css -> http://prntscr.com/q4z37c
body.td-animation-stack-type0 .td-animation-stack .entry-thumb, body.td-animation-stack-type0 .post img {
opacity: 1;
}

The code need to be set in theme panel> custom code> custom css

Let me know the results!
Thank you!

Post count: 13

Hi
This is a clean installation. No plugins are used.
http://prntscr.com/q4z8kr

As I can see, the problem is on your side.
http://prntscr.com/q4z9r4

body.td-animation-stack-type0 .td-animation-stack .entry-thumb, body.td-animation-stack-type0 .post img {
opacity: 0;
}
Why does your product need patches? I bought it, but I could not use it for 3 days.

Post count: 35449

Hi,

This problem appear only on your install, there must be a problem that provide this situation, because for me the images are displaying normal. Just make sure that you have the latest version, Newspaper 10.2 and WordPress 5.3, also the “patches” is a plugin “Standard Pack” this is for old clients to can keep the layout and functionality of the theme in Newspaper X.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Post count: 7

I am having exactly the same error plus no images on main page grid blocks.

main page

post page

Why there is opacity: 0 in the css file?

Best regards.

Post count: 35449

Hi,

Usually this problem is caused by untested plugins, please make sure that you do not have a plugin conflict with untested plugins or custom code, please deactivate all non theme/tested plugins, clear all cache and try again.
Also make sure that you have the last version of theme and WordPress.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Post count: 7

Hi Calin,
I sent our login and ftp info 3 days ago to your contact@tagdiv.com email. Have you able to check? Please let me know if you have.
Best regards.

Post count: 35449

Hi,

Unfortunately your e-mails have got into our spam folder. Our team is doing their best in answering your topics as soon as possible.

Sorry for the inconvenience!

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