Unable to import template – Homepage – Newspaper X

Posted in: Newspaper
Post count: 6
jaspreetwilly
#323271
Dec 3, 2019 at 4:36 pm

I am unable to import template for homepage. While clicking on “import template” in tagDiv Composer, it gets overlayed and looks like some option behind the template window are awaiting action which are not clickable. I am herewith attaching screenshots

1st Image

2nd Image - looks like some option behind window

3-Visible ..

Post count: 18283
Vlad S
#323360
Dec 4, 2019 at 10:05 am

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.

Thank you !

Post count: 18283
Vlad S
#323361
Dec 4, 2019 at 10:05 am

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.

Thank you !

Post count: 6
jaspreetwilly
#323516
Dec 5, 2019 at 6:38 am

Thanks Vlad, you were right. Seems Plugin WPbakery was conflicting. I removed and tried again and worked without any issue.

Thanks !

Viewing 4 posts - 1 through 4 (of 4 total)
The forum ‘Newspaper’ is closed to new topics and replies.