Draft preview missings sidebars, shortcodes not working, images missing

Hello,

When we preview a draft document the see the following problems:
– missing the side bar widgets
(the space for the sidebar is there but the side bar does not show up, nor is the sidebar <div> present in the HTML code when inspected).
– images do not show (but their code is present in the HTML)
– shortcodes fail to process/render
– Browser window sizes below 750px all images are center justified regardless of settings

All of the theme requirements are met per system status panel in theme settings.
All plugins deactivated except TagDiv plugins and problems still persists.

We do not use the flex blocks, so that work around will not work for us.

Suggestions?

• This topic was modified 6 years by imkimc.

Hi Calin,

Thank you, I saw that advice to another poster and that was already set to OFF for our website, but still we have the problems. I was able to get images to show up by disabling another plugin for lazy loading. It looks like you’re plugin is stopping any code from running while the post is still in draft form, but once it has been published everything appears OK.

I’ve also noticed some new break points for mobile and those are a little crazy, is there any place we can edit break points for the theme? Do we need to write our own custom CSS for that?

Thank You,
Kim

Hi Calin,
I’d be happy to provide some more info and screen shots of the issue.

For the break points, at 750px or 752px any images on the page immediately are centered in the content area of the post. This is not the same behavior in the previous version and I can’t find anywhere we can control the break points. This behavior makes our site on tablets sort of strange looking, like we picked the wrong image size.

I have examples here with explanations:
https://www.rvtravel.com/test-page-for-tagdiv/
password is newspaper

When is the next update scheduled?

• Can we expect it within a week?
• Two weeks?
• More than two weeks?
• Several months?

My client would like to know how long they will have to use these make shift methods to publish their website?

Thanks,
Kim

• This reply was modified 6 years by imkimc. Reason: changed ol to ul

Hi Calin,

1) Thanks for the reply! Can you address the release date for the update?

2) Will the update address the lack of scripts running? No shortcodes or scripts are running on the preview page until the post is published or scheduled is the original problem I posted about with the responsive breaks also a problem.

2) For the responsive break problem, that’s not the case here. We have a side bar, as is evidenced by the space to the right in the first two and the post has our default side bar. You can go to any post on our site and see the problem.
Please see the post settings here: https://imgur.com/AIQIrjO

The page I sent you was for illustration purposes only, but was accurate to the overall problem. We do make the sidebar go away on mobile, but why can’t we adjust the break points for image centering?

And the sidebar widget is empty because that’s part of the bug I originally posted, no sidebars, no shortcodes, no scripts running in preview.

Thanks,
Kim

Hi Calin, I am also seeing these errors in the log files related to td-composer, I don’t know if this will help your developers or not.

With this many issues and bugs to fix, it sure would help those of us who have unhappy clients to give us some idea of when the update will ship. We can’t just keep telling out clients “we have no iea how long your website functionality will be broken” That’s just unprofessional on our part and it’s not nice to put us in this position. Even a vague idea of 1-2 weeks would at least give us a time frame. Obviously, with dev work, a new bug could pop up making the schedule lag, but there is always a schedule of some sort. So we know that even if you give us a date, that date could slip for any number of reasons.

But if I cannot give my client at least an idea of a fix, then they will require me to move away from your theme, and I will have to comply.

You can see what position this puts us in can’t you?

Here is the error code:
Type Error

#0 /www/wp-content/plugins/td-standard-pack/Newspaper/parts/single/loop-single-5.php(57): td_module_single_base->get_item_scope_meta()
#1 /www/wp-content/plugins/td-standard-pack/Newspaper/parts/single/single_template_5.php(28): require_once('/www/wp-content...')
#2 /www/wp-includes/template-loader.php(98): include('/www/wp-content...')
#3 /www/wp-blog-header.php(19): require_once('/www/wp-include...')
#4 /www/index.php(17): require('/www/wp-blog-he...')
#5 {main}