Hi – after I moved my local copy of Wp (with Newsmag installed) to my hosting – and after moving it from the /wordpress folter to the root folder) the theme does not seem to be saving my settings anymore. I get a the square drawing continously moving but never finishing.
I have tried:
. de registering and re regestering
. change theme
Should I try to uninstall and reinstall?
Would moving the site back to /wordpress work?
Regards,
Gpc
Hi,
Make sure that is not a firewall security from host or some Wordfence.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi Cali,
thank you for your prompt answer. To the best of my knowledge there should be no firewall security or a Wrodfence on behalf of the host.
I have tested what you suggested: by deactivating all plugins and went into incognito mode to test again but had no luck.
I’ll send an email with the needed information to the suggested email.
Thank you!
G.
