White screen on mobile

Posted in: Newsmag
Post count: 253
cruising-sea
#324844
Dec 15, 2019 at 10:57 am

Hi

I didn’t use any cashing plugin.https://www.screencast.com/t/BYygZmQE
My website does not show on mobile. Can you help, please?

Thank you!

Post count: 35449
Calin
#324888
Dec 16, 2019 at 8:45 am

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

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