Instagram feed not working

Posted in: Newsmag
Post count: 5
jobo9969
#326188
Dec 30, 2019 at 2:31 pm

Hi there
The instagram feed is showing broken images.
Site connected to IG alright
The access token seem to be OK

http://articles.barbaramccarthyphotos.com/
Scroll to the bottom
Any idea?

Post count: 5
jobo9969
#326189
Dec 30, 2019 at 3:12 pm

I’ve just seen it on another site powered by Newsletter
http://prntscr.com/qhimns
It looks like it’s global issue.

Post count: 5
jobo9969
#326303
Jan 2, 2020 at 11:39 pm

somebody is gonna respond to this please?

Post count: 35449
Calin
#326381
Jan 3, 2020 at 12:05 pm

Hi,

Sorry for the late answer, we have some days off for holidays -> https://i.imgur.com/i7CdfFq.png
Please make a test, change the Instagram feed, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Post count: 5
jobo9969
#326560
Jan 5, 2020 at 7:33 pm

I’ve emailed you but no response since
Any idea?

Post count: 35449
Calin
#326595
Jan 6, 2020 at 9:23 am

Hi,

Is possible to take one, two working days -> https://i.imgur.com/VQahmoS.png until you’ll get an answer, this late answer is cause by the winter holidays -> https://i.imgur.com/P1CZ2tB.png

Thank you for your understanding!

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