Share options not showing on posts

Posted in: Newspaper
Post count: 4

In the theme pannel I have added my social links in the “social networks” tab, I then click on the “post settings” tab in the theme panel and expect the tickboxes and social networks to be available to activate, the only option available in the “social Networks” section under the “post settings” tab is “Naver” there are no other social sites appearing as expected (facebook, linked in, twitter, vimeo etc) I have followed the video instructions but this is not working for me, any help would be appreciated.

Post count: 3

Yes, we have also the same issue. Please help

Post count: 18283

Hello,

This issue happens when updating from an older version of the theme so please make this adjustment in the tagdiv composer plugin:
https://www.screencast.com/t/HGX40TlcJgb
Then hit a save in the theme panel and then revert the code back to original .this will make the social icons appear properly again.

Thank you!

Post count: 4

Hi Vlad, I have followed your instructions and it is not working for me can you help please the only option I am getting is “naver”

Post count: 3

if (version_compare($td_db_version, ‘8.6’, ‘>’) || TD_DEPLOY_MODE == ‘dev’) {
$social_drag_and_drop = td_options::get(‘td_social_drag_and_drop’);
if ($social_drag_and_drop == ”) {

we just need to change <(less than) to > (greater than)

rest we don’t need to add ! (not)

This is the correct code

Post count: 4

Hi,

Thanks for the 2 solutions abouve but unfortunatly niether are working for me, I have tried with the greater sign and with the greater sign and exclamation mark and neither options are working, the only option I am getting in the post settings section are “Naver” here is the code: –

“function td_add_new_social_network() {
$social_drag_and_drop = td_options::get_array(‘td_social_drag_and_drop’);

if ($social_drag_and_drop != ” && array_key_exists(‘naver’, $social_drag_and_drop) != true) {
$social_drag_and_drop += array(‘naver’ => ”);
}

td_options::update_array(‘td_social_drag_and_drop’, $social_drag_and_drop);
}
td_add_new_social_network();

function td_theme_migration() {
$td_db_version = td_util::get_option(‘td_version’);

// update TO version 8.6 – add social networks
// @since 14.12.2017
if (version_compare($td_db_version, ‘8.6’, ‘>’) || TD_DEPLOY_MODE == ‘dev’) {
$social_drag_and_drop = td_options::get(‘td_social_drag_and_drop’);
if ($social_drag_and_drop == ”) {
td_options::update_array(‘td_social_drag_and_drop’, array (
‘facebook’ => true,
‘twitter’ => true,
‘pinterest’ => true,
‘whatsapp’ => true,
‘linkedin’ => ”,
‘reddit’ => ”,
‘mail’ => ”,
‘print’ => ”,
‘tumblr’ => ”,
‘telegram’ => ”,
‘stumbleupon’ => ”,
‘vk’ => ”,
‘digg’ => ”,
‘line’ => ”,
‘viber’ => ”,
‘naver’ => ”
));
}
}”

Any help would be appreciated, the client needs to have the other sharing options! Many thanks

Post count: 18283

Hello !

Our developers are working on fixing this. In the 10.2 update htere have been made improvements and this fixed a lot of users issue.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

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