Hello, I tried to update Newspaper from version 9.6 to 10.2 on WordPress 5.3.2.
I activated all the 4 plugins suggested: Composer, Cloud Library, Social Counter, Standard Pack but some elements and images are not loaded and even the menu messes up.
Here is a screenshot of the homepage with v. 9.6: https://prnt.sc/qluf4x
and this is with 10.2: https://prnt.sc/qlusae
Even the Theme Panel page is not loaded properly: https://prnt.sc/qlusso
Any suggestions?
I already tried to deactivate all the plugins except the TagDiv’s but nothing changes.
Here is the system configuration: https://prnt.sc/qlutkl and https://prnt.sc/qluubb
Any hint is appreciated.
Thanks a lot
Ander
Hi,
Please make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hi
Please help me to update the theme from 9.6.1 to the current version.
I’m using your theme from 2018 and until last year I had no problems updating. Now the whole site no longer looks like it should look. (Extended menu down, all item positions are chaotic display)
From the beginning I use the WPBakery Page Builder module from the theme modules.
Now I no longer understand how I should i do to keep up with the newspaper theme ver.
I managed to restore the site after seeing the disaster following the update.
site: primariaroman.ro
cornelav@primariaroman.ro
please help
Hi primariaroman,
That is because there were made some changes in the core of the tagDiv Themes for Envato WordPress Requirements, we wrote an article about this, you can check this here.
So in Newspaper X the theme plugins need to be activate manually after theme update, after you do that the website should look good again, also please notice that we do not recommend to use the WPBakery with tagDiv Cloud Templates, in the last version if you have these two plugin activated, the layout of your website will look broken, so please use only one of them.
If you want you can make the update on a staging website and only after that, make a full backup to your online website and make the update.
Thank you for your understanding!
