Can't modify homepage – Error at zones: 5(models) : 1(dom)

Posted in: Newspaper
Post count: 7
thewam
#328959
Jan 24, 2020 at 1:42 pm

Good morning,
I’m the web developer of https://thewam.net/ . We are premium user of Newspaper Theme and we’re using TagDiv Composer.

We have a problem since yesterday: it is impossible to modify our homepage in the tagDiv Composer. This is the error:

“Error at zones: 5(models) : 1(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”

We had the same problem a month ago. We did anything but after a few days everything worked fine again.

This is a video to show you the error: https://youtu.be/I_wGyWHlYiM

I have sent you an email to contact@tagdiv.com with admin credentials to check.

Post count: 18283
Vlad S
#329124
Jan 27, 2020 at 12:37 pm

Hello !

We will reply via e-mail !

Thank you !

Post count: 7
thewam
#332231
Feb 19, 2020 at 5:59 pm

We solved the problem, it was related to ModSecurity. My host added some rules to prevent the issues; they were linked with Autoptimize cache plugin.

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