Hello TagDiv support team,
I have another problem with the Instagram footer functionnality.
I tried several things like deleteing the connection token to Instagram. But nothing works for me.
Instagram last publications doesn’t update. We post to Instagram daily (one publication per day). And our blog doesn’t match our Instagram account although it worked fine until 3 weeks ago.
Our blog : https://blog.cadeau-maestro.com/
Our Instagram account : https://www.instagram.com/cadeaumaestro/
Can you help us? What can I do to make it work again?
Thank you. Best regards,
Romain Bourgin from Cadeau Maestro
Hi,
What you can do is to change the Instagram id with envato id, after that set back your Instagram id, see if the last feeds from Instagram appear, also if you are using cache plugin, please clear all cache.
Let me know the results!
Thank you!
Hi Calin,
Thank you for your reply. I tried in the Theme Panel, section Footer > Instagram settings, changing Instagram ID.
If I change it, it leads on a wrong page but the recent publications are OK.
If I set it back, the link leads to our Instagram profile but I see the old publications again.
I don’t understand.
We do NOT use a cache plugin. We planned to but it is NOT installed yet.
It’s really confusing.
Thank you for your help.
Romain Bourgin
Hi again,
I hacked the file wp-content/plugins/td-composer/egacy/common/wp-booster/td_instagram.php to make it work.
Now I have both : A link to our Instagram account and links to recent publications.
But I hate the idea to have a file with custom modifications with potential threat of my modifications been replaced in a future update.
:-/
Waiting for replies next week. Best,
Romain Bourgin, Cadeau Maestro
Hi,
I will add this Instagram on our list for check, maybe there are some optimization that can be made to solve these problems.
Thank you for your understanding!
Thank you. I’m waiting for further reply(ies) or a new patch.
Have a great day!
Romain Bourgin from Cadeau Maestro
Hello,
One bad news and one good news.
A patch was released yesterday but it messed up with the plugins, all TD plugins were deactivated. I had to install the new versions of TD plugins from the patch archive.
My hack was in td-composer plugin ; so I replaced the new file by my old hacked file. But maybe I’m loosing new features or improvements.
Still waiting a valid patch correcting our cache problem.
That was for the bad news.
Then… I noticed in homepage, with TD composer, now I can set in Social Counter block @cadeaumaestro for Instagram ID (with the @ ; instead of cadeaumaestro only) and it retrieved, at last, our number of Instagram followers. (Previously it displayed 0 either with or without the @)
That is the good news with the 10.3 version.
Thank you! Keep up the good work.
Romain Bourgin from Cadeau Maestro
Hi,
Sorry for the problems caused by our theme update.
Please provide some more details about the problem you faced, in this way we’ll try to recreate it and fix the problem.
Thank you for your understanding!
