When we attempt to preview a post, it only renders as a mobile preview versus desktop. What can we do to fix this issue?
Hi,
Please make sure that you have install the Newspaper v10.3 and all theme plugins are updated.
If there is still a problem, just let me know!
Thank you!
Same here!
same here
Same here.
Hi,
Usually this problem is solved by disable and deleting the tagDiv Cloud Library and reinstall it again, this should fix the problem.
Let me know the results!
Thank you!
Worked for me!
Thanks Calin!
Hi Calin,
I updated the theme and plugins but still have the issue. I have narrowed it down to a conflict with Disqus, a common comment plugin. Outside of disabling it, which we would REALLY like to avoid, is there any other solution?
Hi Calin,
I have updated theme, deactivated TagDiv Cloud Library and reactivated it but not “deleted the TagDiv library”. Please elaborate.
Do I deactivate and totally delete the TagDiv Cloud Library plugin?
In that case what happens to the Cloud templates that I have customised?
Please elaborate more on this.
Regards
Hi psbaj,
If you are using the Disqus plugin, please deactivate it from pages, let it active only on posts, also this is an untested plugin, therefore we can not provide technical support for the provide provide by this plugin.
Hi Sophia_FACES,
The cloud templates that you customized will not be affected, these are saved in database, and you’ll delete the tagDiv Cloud Library files the data for tagDiv Cloud library will remain set in database.
Thank you!
