Hi,
my site crashed after lattest update.
This is what I see:
[tdc_zone type=”tdc_content”][vc_row full_width=”stretch_row_1200 td-stretch-content”][vc_column][/vc_column][/vc_row][vc_row row_divider_top=”” row_divider_bottom=”” space_bottom=”22″ full_width=”stretch_row_1200 td-stretch-content”][vc_column][td_block_trending_now header_color=”rgba(221,51,51,0.93)” limit=”8″][td_block_big_grid_flex_9 meta_info_vert=”content-vert-bottom” show_author2=”” show_date2=”none” modules_category=”above” overlay_general=”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” image_width1=”eyJwaG9uZSI6IjEwMCJ9″ image_height1=”eyJwaG9uZSI6IjI2MHB4IiwibGFuZHNjYXBlIjoiMjEwcHgiLCJwb3J0cmFpdCI6IjE1NXB4In0=” meta_padding2=”eyJwaG9uZSI6IjE2cHggMTVweCAxMXB4In0=” meta_padding1=”eyJwaG9uZSI6IjE1cHggMThweCIsInBvcnRyYWl0IjoiMTVweCAxNXB4IDEwcHggIn0=” cat_bg_hover=”#3f9b8c” review_stars=”#fff”
How do I fix the problem? Or at least rollback the update so the site starts working again?
Hi tihanak,
Looks like the plugins aren’t working. Try this:
1 – uninstall the theme
2 – uninstall tagdiv plugins
3- Install the theme
4- activate the theme (it will automatically ask you to activate the new plugins as well).
Did it work?
Hi tihanak,
The website will look like that when the tagDiv Composer is disable, also please notice that now the theme plugins new to be enable manually, please check our documentation from here -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Also the Jose is right, he’s suggestions should work.
Let us know the results!
Thank you!
