Youtube element does not work on the "Pro Pulse" news paper template

Hello to all,

videos are not visible from the “div composer tag”. I am not present in the list as shown in the two screenshots you see in the attachment.

https://prnt.sc/r5t98x
https://prnt.sc/r5t9rm

I hope you can resolve it as soon as possible because I urgently need to terminate the site.
Thank you

Hello,
I’m also having the problem on other sites even with different templates.
How is it possible? One of these is http://www.agenpress.it, and no changes have been made. It stopped working alone! Do you have any solutions that I can do?

I followed the guide to get API KEY, but there is an error in the guide.
In fact, in the same version you show (10.3), by going to social networks I don’t have the possibility to insert the youtube key api.

Even in the report of the other site that I wrote to you in the previous email (www.agenpress.it) that uses the version of the template 9.7.3 I do not have the possibility to insert the code inside.

https://prnt.sc/r7as17
https://prnt.sc/r7asnv

A few days have passed and I need more detailed guides. The support service has not yet expired

Thank you
Alessandro

Does the service I pay for assistance provide one response per day? Can you answer me please? Thank you

the same thing happens to me, incredible with a Free theme I don’t have any problem with this payment if, and nobody answers anything.

https://i.imgur.com/nh6dGR2.png

hello, to date I have not received any of your answers. If you please update me on the status of your video component that is not working. I remind you that I do not have the possibility to insert the key api of you tube from the control panel of the theme. What do I have to do to make it work?
I repeat …. I have an active paid assistance service that I paid for!
Thank you
Alessandro

in the end I solved the problem by updating the latest version of the template.

Thank you