Hey there,
I’m trying to create a smart list over here: https://www.top-conso.com/meilleurs-jeux-video-2019/, but I’m encountering 2 major issues (I’m using smart list template n4):
1 – Images from the list get blurry as soon as I make a post as a smart list (if I don’t use smart lists and select regular post template, images are perfectly sharp)
2 – I’m tagging every game title as h3, but as soon as I publish my post, it turns automatically to h2. And it does the same with every single smart list template. And when just don’t use smart lists, and leave it as a regular post template, it get back to h3, as I tagged it.
Pls let me know ASAP.
Thx
Lionel
And the alt attribute on images also disappears in smart lists.
On regular templates, it works fine
Hello !
Please make sure that you are uploding your image full size as you can see it here: https://www.screencast.com/t/Oxue274e ; Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hey Vlad,
The full size option is available in the bloc options, and even when I select it, it doesn’t change anything. I still don’t see the right tags and the images are still blurry.
Besides that, what do you mean disable all plugins ? Do you mean plugins like Yoast SEO and stuffs like that ? Because I plan to use many useful plugins for my website. So you’re saying basically that as soon as I install the tagdiv theme, I can’t use plugins anymore ?
Thx for clarifying.
Hello !
If there is a plugin conflict, you disable the plugins, clear the cache. If the problem is fixed you start activating the plugins one by one and see which one causes the conflict. And only THAT plugin must be removed.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
