i followed the website instructions for adding the youtube playlist. the player stays black with a play button, i have no plugins on but what came with the theme. what would be the issue here?
I have the same problem. I believe the problem is with changes in YouTube API. It needs an update or something from you guys. Please advise. Thanks.
Hi,
In order to solve the problem, you need to deactivate the tagDiv Composer, delete it and reinstall it from Newspaper > Plugins -> https://i.imgur.com/iVuqltC.png and follow the steps from this documentation -> https://forum.tagdiv.com/youtube-api-key/
Thank you!
Hello there,
i have same problem.
I created API3 key as sugested in documentation.
But when i enter it in Youtube API configuration on theme settings i got:
NOTE:** This field should contain the unique URL for your undefined profile.
Please enter a valid URL.
Please help.
Hi,
Unfortunately that is a bug message, this will not affect the theme functionality only will display that message. This will be solved in the coming update, sorry for the inconvenience!
Thank you for your understanding!!
Hello there,
I added my API, and i added youtube videos ID sepparated by comas.
but my player stays black with no videos inside or option to play something.
Best Regards,
M
Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thanks
