I am trying to use the image box to show some images in the theme footer. I can’t share link because I am working locally (FYI, tested on server too and no luck – here). I can get the section header to show up, but not the images or image text. The image box works fine when I use it on pages, just having an issue in the footer.
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Thanks for the tip. Unfortunately that did not work. I am still seeing the same empty image box. The only feature that I can control is the block title and style. The custom image titles and images are unaffected by my input.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.
Thank you !
Thanks, but the whole thing is setup locally. I just ended up creating a page that I am using as the footer. I will say that everytime i try using the cloud custom footer, I have issues. I was abvle to do a header no problem. With the footer, it never lets me save – it just spins and I lose any changes. When I close and then check it shows a save copy but it says it was not created using tagdiv and it is blank. I have found a work around, but there is definitely something conflicting somewhere. i will reach back out if it pops up again and move it over to a staging site for review.
