I can’t add css code to the menu
Hi,
I do not quite understand, you can not write the code in theme panel? or the code in not saving? please provide some more details about the problem you are facing.
Thank you for your understanding!
I can’t add code
I want to add code but it doesn’t work
Hi,
I think that the code that you are trying to use is not correctly, please provide some more details about what you want to achieve and the code you try to use, also a link to your website will help.
Thank you!
.footer-text-wrap .block-title {
display:none;
}
I want to add
how can i explain more
I can’t add code
I cannot add code to the field indicated by arrows
I can’t add your own css code
I want to meet with another customer representative
Hi,
Please note that we take in order of time the topics ( time when was post the question ) and if you post/replay again in your topic the time will change and will be move to recent question, therefore the answer will be delay.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
I have this same issue. I have custom CSS code and I have been unsuccessful to make any changes. Once I save the processing wheel spins indefinitely and never saves nor do I receive any error message.
Please advise.
Hi techedge1,
If I understand correctly, the problem you have is that the TagDiv Compose or theme panel is not saving the settings, make sure that you do not have a plugin conflict, please deactivate ALL non theme plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this is not what you mean, please provide some more details and some screenshots.
Thank you!
Yes, correct. I cannot save any changes through the theme panel. I am not using the child plugin. Is there anyway to test for plugin incompatibility issues without deactivating ALL plugins?
Hi techedge1,
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Unfortunately the plugin compatibility can be tested only if you deactivate the plugins and activate one by one to see if there is a plugin that make this problem.
Let me know the results!
Thanks.
I am not having any success with removal of recently updated plugins. Is it possible a newer release of Newspaper theme will help. Our website https://www.techedge.com is running 9.2.2.
please do not proceed under this topic
I always get mail without my relevance
Hi techedge1,
If the theme panel do not work only now and the theme has not updated, the theme plugins were not update too, therefore it can be only a plugin conflict or the anther plugin or some custom code set in theme panel or child theme.
Thank you for your understanding!
