Just installed only with factory plugins and Error when editing TD composer

Posted in: Newspaper
Post count: 37
vampireprincess
#333512
Feb 27, 2020 at 6:25 pm

I installed a fresh copy of the Newspaper template
only with the 4 TagDIV plugins, NOTHING else
installed a demo City News … try to edit it with TD Composer => Error
https://i.postimg.cc/0QyFM5VG/3.jpg

Post count: 18283
Vlad S
#333579
Feb 28, 2020 at 11:06 am

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Thank you !

Post count: 1
damixx91
#333591
Feb 28, 2020 at 11:50 am

I have same problem. Fresh install, demo import then cant import new elements, save header not working.

Post count: 35449
Calin
#333664
Feb 28, 2020 at 4:58 pm

Hi,

This problem usually appear on the pages where is set a youtobe plailist, for this is need to set in theme panel an api key.
Please deactivate the tagDiv Composer and tagDiv Cloud Library, delete theme and install theme again from Newspaper > Plugins -> https://i.imgur.com/rUum5nb.png after that follow the steps from this documentation -> https://forum.tagdiv.com/youtube-api-key/ after the api key is set there should be no problems.

Let me know the results!
Thank you!

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