Cloud templates “You need a higher level of permission.”

Posted in: Newspaper
Post count: 9
rs_cwi
#333891
Mar 2, 2020 at 1:08 pm

Hi,
When I attempt to click Cloud templates in my wordpress admin sidebar I get “You need a higher level of permission. You are not allowed to edit posts in this post type.” (also from Newspaper Themepanel when I click Cloud Library)
I got this after changing the site to SSL, but changing back doesnt seem to help. I have tried to change the files and folder permissions to 755/644.
I am lost! Anyone knows how to fix this?

Post count: 35449
Calin
#334035
Mar 3, 2020 at 8:49 am

Hi,

Please check this documentation -> How to Fix File and Folder Permissions Error in WordPress
Also please resave the permalinks -> https://i.imgur.com/GIQK6T2.png and clear all cache.

Thank you!

Post count: 9
rs_cwi
#334898
Mar 9, 2020 at 3:46 pm

Hi.
I have tried fixing the files and folders permissions again, this time with a plugin.
Dont understand what you mean by resaving permalinks. But I went to permalinks and pushed save without changing anything.
Also pushed clear cache in WP super cache (even if cache is not enabled)
Still no change unfortunately.
Any other ideas?

Post count: 35449
Calin
#334975
Mar 10, 2020 at 11:00 am

Hi,

This is a similar topic -> https://forum.tagdiv.com/topic/cant-set-cloud-library-template-from-theme-panel-header-section/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

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