Hi!
We have a problem on our site that seems to be associated with the cache. Frequently, the Newspaper mobile theme appears on the desktop. The opposite is also true: the Desktop theme appears on your mobile.
Both situations are corrected by emptying the cache. We use WP Super Cache and we have configured it following the instructions of https://tagdiv.com/wp-super-cache-plugin-install-and-configure/.
We will appreciate any guidance that helps us solve this problem.
Thank you very much in advance.
Hello !
Please contact your host and let them know to clear or disable your cache.
Thank you !
Dear Vlad,
Thank you very much for your prompt response.
I think we don’t understand what we should say to our hosting. We have access to cache files. We can even run the “cache tester” of Wp Super Cache without problem. Is there any other level we need access to?
Thanks again.
Regards,
Nestor
Hello !
Your host may offer caching options that you will not see. You can ask them to turn those options off and you will use only the plugin for cache.
Thank you !
