Hello we are experiencing severe performance issues after applying the theme to a high traffic news website. The downtimes are related to the theme’s main plugins, which are creating high amount of database calls. We are asking for your immediate actions in order to identify and fix the issue caused.
Hello !
Please provide a screenshot of your issue and also a link to your website.
Please note that your calls are made by each and one users. So if you’re having a high amount of users you will have to raise your host plan.
Thank you !
Hello there,
Can we make this topic private or is there any other suggested way of communication as we would prefer not to make our website link public.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look and help you with this !
Thank you !
