I’m trying to active the theme on my new site. When I insert the purchase code and click on activate, the system says “Theme successfully activated. Thanks for buying our product.”
But checking on the System Status tab it says “Your theme is not registered” and if I try to download a demo, it does’t work.
I already had a key and I just bought a new one thinking there was an issue with the first one.
I need this to be fixed right away please.
UPDATE: I tried installing the theme on another website and it worked… Please help me out, it is driving me crazy!
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look and help you with this !
Thank you !
I managed to fix that issue but new ones came up.
Installing the plugin “Revive old post”, I couldn’t write new articles.
I reinstalled the whole wordpress but then I tried to add a new user and now there is a loop in the wp-admin page and I’m locked out. I tried restoring the htaccess but there is no issue there.
It is frustrating!
Hi,
Unfortunately, the Revive old post plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ
Also if you are using firewall or security plugins, please deactivate them. If you use a plugin like Wordfence please set it in learning mode.
Please make sure that you are using the latest version of Newspaper theme, v10.3.1
Let me know the results!
Thank you!
