Problem with Users and Create an Account

Posted in: Newspaper
Post count: 1

Building a new site from the Default Pro template.

https://thesound.me

When new users try to create an account, after clicking the register button nothing happens. It says “Please Wait” at the top, but nothing happens. No email is sent either.

Is there something that I need to do or enable to allow users to create an account on their own?

Thank you in advance.

Post count: 18283

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also for sending e-mails, wordpress requires a SMTP setup. Find out more about it here: https://www.siteground.com/tutorials/wordpress/use-smtp/

Thank you !

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