Hello,
I purchased the newspaper theme and I tried installing but I get the error that the theme is broken and missing style css. This the error I got: Broken Themes
The following themes are installed but incomplete.
Name Description
Newspaper Template is missing. Standalone themes need to have a index.php template file. Child themes need to have a Template header in the style.css stylesheet.
Please help.
Hi,
Usually this problem appear when you do not install the right file and you try to install the whole theme package.
Please make sure that you are installing the theme according to our documentation -> https://tagdiv.com/how-to-install-newspaper-theme/
Similar topic -> https://forum.tagdiv.com/topic/how-to-update-to-10-3/
Let me know the results!
Thank you!
Hi,
Thank you for your response, I tried installing the wp installable zip folder. After upload, I started getting critical errors like: Fatal error:
Allowed memory size of 134217728 bytes exhausted (tried to allocate 85 bytes) in /home/blugflix/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 2070
There has been a critical error on your website. Please check your site admin email inbox for instructions.
Learn more about debugging in WordPress.
AND WHEN I UNINSTALLED AND INSTALLED AGAIN I GOT:
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 3200 bytes) in /home/blugflix/public_html/wp-includes/template-loader.php on line 81
AND THEN:
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 786432 bytes) in /home/blugflix/public_html/wp-content/plugins/td-composer/td-multi-purpose/td-multi-purpose.php on line 10241
Please help.
Hi,
Did you set the theme requirements as in our guide from here ?
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel also please provide on email the licence key. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
Hello,
Yes, the problem still persists.
I have sent you an email. Please respond urgently.
Thank you much.
Hello,
Yes, the problem still persists.
I have sent you an email. Please respond urgently.
Thank you much.
Hello !
At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.
Thank you for your understanding !
I will be sending an email as well I am having similar issue. I have had this theme for 3 years and no problems until now. I have re-installed everything exactly as described here https://tagdiv.com/how-to-install-newspaper-theme/. I will send you details and video in my email.
