Update

Posted in: Newspaper
Post count: 96
dennis
#338796
Apr 2, 2020 at 7:55 pm

Hi, I did not receive all cloud library templates -> https://snipboard.io/p65NZy.jpg.

How should I troubleshoot the issue

Post count: 96
dennis
#338799
Apr 2, 2020 at 8:10 pm

https://snipboard.io/JeBs6y.jpg

Post count: 35449
Calin
#338906
Apr 3, 2020 at 11:09 am

Hi

Yes, you have all the cloud templates, but you need to access them from here -> https://i.imgur.com/1k7tjcu.png as I can see in your screenshots you access them from tagDiv Composer -> https://i.imgur.com/iyoBSE2.png in this way you’ll access only the cloud elements from the section you are.

Thank you for your understanding!

Post count: 96
dennis
#338958
Apr 3, 2020 at 12:30 pm

After how long are COVID-19 statics updated?

Post count: 35449
Calin
#339014
Apr 3, 2020 at 2:12 pm

Hi,

Our theme make a request for updates once at 3 hours (using timezone UTC GMT+0), the dates are get from here https://github.com/CSSEGISandData/COVID-19/tree/master/csse_covid_19_data and these are update frequency once a day.

Thank you!

Post count: 96
dennis
#339061
Apr 3, 2020 at 3:58 pm

Meaning updates are checked once after 3 hours?

Post count: 35449
Calin
#339078
Apr 3, 2020 at 4:27 pm

Yes

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