Hello! I’ve a problem when I add grid block in a column. I attach a screenshoots to show you.
For example in Comprar page (http://www.centrehistoricmanresa.cat.mialias.net/?page_id=420) I add Block 3 below the title, in inline column. In admin view, I see the 3×3 grid, but in frontend, I see only one column with a big image. What am I doing wrong
Backend https://www.dropbox.com/s/69hw3tz218qtzov/backend.png
Frontedn https://www.dropbox.com/s/ckov5qw0ugfmsy8/frontend.png
Thank in advance!
Marc
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello Vlad,
I disabled all plugins (except tagDIV) and clear caches, and the problem persits… How I can do to solve this problem?
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
Hello Vlad,
I sent an email to support on the 8th and I still have an answer … Can you check the status of my ticket?
Thank you!
Marc
Hello !
Unfortunately your e-mail has arrived in our spam box. We found it and passed it to my colleagues so they will reply to you as soon as possible.
Thank you !
