We’ve installed Newspaper Theme on our site, pixelcritic.es, and we spend lots of hours yesterday trying to upload our logo site to the header, but we couldn’t do it. The image uploads onto the library but when we try to put it as the site’s logo it doesn’t work. The image has the size demanded (272×90 px), and we’ve tried both .jpeg and .png formats. Also, it’s not a problem of that image, because we cannot use neither the sample images of the web nor a new favicon. We’ve tried installing a couple of demos and also with two different header formats, but it’s not working.
What shall we do?
Hello !
In order to change a logo you can follow our tutorial here: https://www.youtube.com/watch?v=HXQQygkCCJo&t=3s
Thank you !
Hi!
Thanks for the reply, but we already did that, as well as try it in lots of other ways. The problem is that when we click the button “Insert into page” the image doesn’t upload.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
