Covid-19 Counter Fail

Posted in: Newspaper
Post count: 1

Render failed – no data exists for chosen country. Tried changing the country… Same result… Did as another user suggested – delete and reinstall the composer plugin… same error.

It was working before.

I also installed a local copy and having the same results.

Post count: 35449

Hi,

If covid elements display 0 data:
To fix the covid counter you need to deactivate and delete tagDiv Composer plugin and install it again from Newspaper > Plugins -> https://i.imgur.com/3nvXhlS.png, after that clear all cache and the covid counter will work again after we’ll get data from the covid
api (it can take 1-2 hours).

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

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