I just recently updated my theme, and my Youtube playlist is not showing or playing any videos. Also when i go into the Pages section in the Pagebuilder, all of the sidebar modules are showing up as a bunch of code. Please advise and assist.
Hi,
Please make sure that Visual Composer plugin is active and if it is check on page edit if is set to Classic Mode: http://screencast.com/t/wRvrYK84bP
If you still have issues you can install the Visual Composer plugin for /plugins folder as instructed here: https://forum.tagdiv.com/how-to-update-visual-composer-plugin-wpbakery/
Let me know if you still have issues with this and provide site url.
Thanks!
Just purchased and tried to download the update, and my site is completely down. I followed the instructions on de-activating the orginal plugin and bought the licencse for $28, yet I was unable to access my dashboard, posts and plugins directory. Please advise and assist.
Still having issues with updating the plug-in after paying the $28 dollars for it. All of my current content in the blocks is not showing up, and I have to click the arrows to cycle for it, when it should be right there, and even after un-installing and re-installing the video playlist is still not working. Please advise. Thanks!
Here is the link. http://theinscribermag.com/
If you scroll down thru the various categories, you will see that in all of them the content is from three days ago–which makes us look bad–but when you click back on it it, it’s all curent. If you look on the right hand side a the video playlist, you can’t click on or access the videos. I am also having problem with the Homepage Post and Social Counter plugin’s not being active and available when i’m in the Pages section. Please advise and assist.
Hi,
The Visual Composer plugin is included in the theme’s files within the /plugins folder so you don’t have to buy it, as instructed in the guide provided by Alin above: https://forum.tagdiv.com/how-to-update-visual-composer-plugin-wpbakery/ ..use the FTP method, deleted the plugin folder then upload the plugin from the /plugins folder that was provided along with the theme files which you’ve downloaded from themeforest. This was tested many times so you should not have any issues with it.
Regarding youtube playlist we suggest you disable all plugin empty cache/purge files (if you are using CDN host services) as I have found various js error in your browsers’s console which can cause this so I suspect that a plugin is conflicting with theme js: http://screencast.com/t/x9ksjStPR
Make sure you try all this and let me know if you still have issues afterwards.
Thanks
