Hi, we have the Newsmag theme installed on several domains at different hostings. In one of our web pages something very strange happens, every day the plugins Tagdiv composer and Tagdiv social counter deactivate themselves.
We have very few plugins installed in the page and they are all reliable….yoast, tinymce, wordfence, with none of these installations we have problems in the other pages and hostings where we have installed Newsmag.
Can someone give us some idea of what could be happening so that only these two plugins are deactivated every day?
Thank you very much,
Greetings
Hi,
Please make sure that you are using the last version of Newsmag theme, v4.9.4 also make sure that you are using the last version of Newsmag theme v4.9.4
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
and please increase all requirements that are lower, and follow all steps.
If the problem persist, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin, CDN or wordfence, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello,
Problem solved.
I followed your advice to update the theme and since then the portal is stable.
Thank you very much.
Greetings
I’m glad that the problem has been solved!
Have a nice day!
