Blank Page upon editing a Post

Posted in: Newspaper
Post count: 2
imagicallyinc
#344485
May 5, 2020 at 10:00 am

I noticed that when I click on the Edit option (or the post name of) a published post, it returns a blank page.
Screenshot: https://prnt.sc/sb3xmc

I also noticed that there is no longer the option that says “Edit With TagDiv”.

Even though the (tagDiv) plugins are properly installed, I reinstalled it to see if it could solve the issue.

Please fix the issue.

Thank you.

Post count: 35449
Calin
#344544
May 5, 2020 at 1:26 pm

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
“Edit With TagDiv” will work only on pages, this is a page and cloud template builder.

Thank you!

Post count: 2
imagicallyinc
#345419
May 9, 2020 at 6:38 am

Hi, regarding the Blank Page upon editing a post.

1. I deactivated all the plugins except tagDiv plugins.
Result – still not working.

2. I am using a child theme, I cleared the cache and deactivated the plugin.
Result – still not working.

3. I activated the parent theme, hoping that it will solve the issue.
Result – still not working.

Any other workarounds?

Thank you

Post count: 35449
Calin
#345670
May 11, 2020 at 2:39 pm

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

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