unable to save javascript code site

Posted in: Newspaper
Post count: 3

I have a slight problem. I have updated my site to the new patch. However, when I update the template I lost everything…my setting and etc, Strange but ok. What I did I had to do was start from scratch.

Also, I am unable to save my custom javascript to the template. For example, since I lost my setting I am re-entering my google ad scenes to the site. But when I do, the template does not save it. the site will go dark with the logo that it is saving. My first thought was maybe a plugin issue, but when I deactivated all the plugins and then try to save the custom javascript…I got the same results.

Any suggestions? Thank you

Post count: 35449

Hi,

Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.

If you are not using non of them, please make sure that you do not have a plugin conflict, please deactivate ALL non theme plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

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