Hello!
I’m trying to change the Header style but unfortunately I cannot save the settings. When I press the “save settings” button, I see an infinite loop of the saving gif.
I’ve already deactivated all plugins except tagDiv and System requirements are also fulfilled.
I’ve used the Animal Pro template but saw in another post that I could not change the header in Pro templates, so I switched to “car enthusiast” template but still the same problem of not saving the settings. What else could the problem be?
Thank you!
Hi,
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
If you are using a PRO demo or cloud templates, that is why the theme panel settings are not apply. Using cloud template from tagDiv Cloud Library, you’ll need to edit the cloud template using tagDiv Composer and set on the elements the color and style you want
For example in order to change the share style, please edit the single post template wit tagDiv Composer, like this -> https://i.imgur.com/ZpxtjbP.jpg click on the share buttons and choose a style https://i.imgur.com/jyYrNlL.png after that do not forget to save the changes.
If you are using single post template you need to edit it with tagDiv Composer like this -> https://i.imgur.com/6BRfOox.png and use the right click to remove the elements you do not want -> https://i.imgur.com/sKWxCCb.png
Let me know the results!
Thank you!
Thank you for you answer!
Yes I’m still using Animals Pro and have therefore made all changes in tagDiv Composer.
Now I want to add a YouTube Playlist, however I cannot save the API key in the theme panel (403 error in console when I’m trying to save).
Requirements of Newspaper installation seem to be fulfilled and I have no security PlugIn installed.
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
