Unable to save shortcodes or text, in text & html elements to be added on page.

Posted in: Newspaper
Post count: 24

I am mainly trying to add a shortcode for an event calendar plugin.

It isn’t getting added onto text or HTML widgets in most pages ( i have tried adding on home page, and creating new pages), in some cases where I have been able to save, the shortcode has not given the desired outcome from the plugin, it just showed as a shortcode ( it should show a calendar – it doesn’t show that)

However, The same shortcode, when I paste in a POST, it works fine.
Please help

  • This topic was modified 6 years by japjeet1.
Post count: 35449

Hi,

The shortcode need to be set in a column text or a text with title in text area -> https://imgur.com/mdPpuaM also is possible that the plugin to not work correctly with our theme.

Thank you!

Post count: 24

Actually I am trying the same, click on the text, isn’t making any change in the window, Secondly, there isn’t any save button. I think earlier when I used to try, once I type / paste text in this window, it would update itself automatically.

But now that isn’t happening either.

Post count: 35449

Hi,

There is no need need for a save button, the data will be save after key-up.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

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