help out immediately

Posted in: Newspaper
Post count: 16
owais78666
#347215
May 18, 2020 at 9:24 pm

hi i have purchased it and issued a refund and i dont need refund i am giving my license and refund code please help and dont issue any refund and keep me please contact and inform themeforest,net and the refund id 31fcc5bb-09c6-4131-b91a-b9a5d3db9879 and i am also giving you the link which envato han given https://themeforest.net/refund_requests/31fcc5bb-09c6-4131-b91a-b9a5d3db9879?utm_campaign=sysemail&utm_content=sysemail&utm_keyword=sysemail&utm_medium=email&utm_source=refund_request_received_buyer_notification&utm_term=sysemail please help and keep me

Post count: 35449
Calin
#347557
May 20, 2020 at 8:59 am

Hi owais78666,

Once that we approve the refund we can not longer cancel it, you’ll need to contact envato team for this -> https://forums.envato.com/t/how-to-cancel-refund-request/142917

Thank you for your understanding!

Post count: 16
owais78666
#347614
May 20, 2020 at 11:25 am

thank you vlad i have contacted them and successfully cancelled the refund request and i am happy now..
And sorry for writing the same topic for 3 times i am little bit crazy about that…

Post count: 35449
Calin
#347850
May 21, 2020 at 10:10 am

No problem, I’m glad that the problem has been solved!
If you have some questions, let us know!
Have a nice day!

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