TD composer not work properly on homepage

Posted in: Newspaper
Post count: 4

Hello. Recently we can’t do any change on page in td composer. I need change banner and click on them but i see only base information and don’t see my banner code https://prnt.sc/smguws.
Also i’ll try to add new module (custom text module or ad box) but circle rotate infinity time https://prnt.sc/smgvnx.
I’ll try reinstall theme and plugins, but not worked.
Also i see message “The current content hasn’t been created by TagDiv Composer!”
Please help, i need urgently change banner 🙁
Thanks

Post count: 35449

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
“The current content hasn’t been created by TagDiv Composer” – that notice isn’t be the result of actual issues in most cases. If you can successfully edit the page or could template then there is no problem, despite the message.
It could also mean that the page contains elements that are not part of the tagDiv composer, or the page has been built with with a different method, this can create problems.

Hope this will help!
Thank you!

Post count: 4

Thank you for answer. I deactivated all plugin clean all cache and don’t have child theme. But i still can’t use TD composer and edit text modules and ad box.
And i build my page only in TD composer.
Thanks for help.

Post count: 35449

Hi,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

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