I use the responsive options in WP Bakery for the columns to control the content that I want to be seen on desktop vs mobile, however after upgrading the theme from 8.5 to 10, this isn’t working now. I sent a support ticket to WP Bakery thinking the issue was probably with them, but they took a look at it and tell me it’s because of a customization you all have made to WP Bakery for the theme that’s causing the issue. Take a look at this screenshot: https://www.evernote.com/l/ADEsbctmvfZCjZNCBQRSIcxYXI44EmDf8u8 and this one: https://www.evernote.com/l/ADEjWJCDz1NMKYhepsWCNU5G6M1VF55Cqys for more context. Here is a link to the live page I’m referencing: https://williamsonsource.com/real-estate/
Hi,
I just checked your website and this is displaying now as you said -> https://i.imgur.com/L3qiz9y.jpg -> https://i.imgur.com/fYmsLNs.png
Also please note that we do not recommend to use WPBakery with tagDiv Cloud Library, there can be conflicts, please use it only with tagDiv Composer enable.
If there is still a problem, let us know!
Thank you!
Hey, one of my devs had gone in with me unaware and temporarily put a fix in on that example page I sent. See this new link: https://williamsonsource.com/news/
tagDiv Cloud Library is not enabled.
Checking back in here?
Checking in again here.
Hi,
Please note that we try to answer to as meany topics we can (support hours (GMT+2) are from Monday to Friday: 8:00 AM – 17:00 PM also we had a day off https://i.imgur.com/rpUAb5G.png), we start from the oldest to newest.
Inded there seems to be a problem with this option, I’ve note it on our fix list, if there are other problems please let us know, for the moment you can use an extra class to hide and display the elements on mobile a desktop.
Thank you!
