Hello,
In my way to customize the theme I’ve purchased, there are some problems I can not deal with:
-first of all, AJAX does not work on my site, that means no megamenu works, and also all blocks containing AJAX, but it is a bit strange, because all works properly on my working PC, but nowhere else!?
-I read your documentation but did not succeed to find how to use grid columns shortcodes, actually I can not find them?!
-I have a problem with bulleted lists – actually there is no bullets visible in the publication, but numbers work properly.
PS I upgraded the theme to the last version you provide and the issues still are there.
And please just one thing you may plan to add to next updates – an option to put small size text “advertisement” around ads blocks plus option to translate this word in different languages in your translation section in theme panel. Most sites put such text to be quite correct to their visitors.
Hi,
The ajax system works based on js so check your console for js errors and also check this without any plugin active and also make sure you empty cache and purge files.
I’m not sure to which grid columns shortcodes you refer too so please provide more details about this.
The list style was modified so you can use this arrow list format: http://screencast.com/t/MJVb7iNwl
See this post: https://forum.tagdiv.com/topic/bullet/
I will add this on our feature requests list and we will consider it for future updates, however we have almost 200 feature requests and we have to pick very carefully what we implement, if more people will request this we will consider it and do it.
You can also add it like this: http://screencast.com/t/UziMcrzL
Result: http://screencast.com/t/BqCMstIi
Thanks for your suggestion and for your message!
Thank you Lucian,
Your advises are very helpful, I resolve the problem with bullets because I have a lot of materials using them. Thanks a lot for this.
For grid columns I mean this from your demo version of NewsMag in menu FEATURES > SHORTCODES > GRID COLUMNS see this http://www.screencast.com/t/bnCKdKnaQx9 and this http://www.screencast.com/t/wVyRoozwXC
They are also not included in full documentation of this theme.
Thanks also for the adv text, I will try it on the site.
The problem with js is may be from .htaccess IP restrictions for access the site’s admin panel?!
I understand now, sorry about that! Those grid columns are created using text block elements from Visual Composer page builder and the columns layouts like this: http://screencast.com/t/4iBp3ZelXmgv
I’m not sure about the js matter as I need to inspect your site to make an idea about it so please provide if possible your site’s URL and also let me know if you have tried this without plugins.
Thanks
Thank you for your fast response, Lucian,
Ok, I understand that these grids are available only in page, not in post, where I want to use them.
JS problem I can try to check via another IP, because on mine (which is static ip) it works properly. I ‘ll try without plugins and .htaccess restrictions.
The site address is http://vivata.bg/
Hi,
Unfortunately yes, you can also use the page builder on post pages but we don’t recommend it as it could cause issues.
I have check your site and noticed that you have an 403 error when accessing the admin-ajax.php file: http://screencast.com/t/1UngD4NFjYx
This usually appears because the server security module blocks the access to admin-ajax.php file.
Contact your server administrator and explain the situation, as it’s requested many times the file it’s treated as threat so it’s banned. You can report false positives to your server administrator to remove it from the banned list.
Hope this helps!
Thanks
Thank you again, Lucian,
I’m aware about these restrictions, they are implemented in .htaccess located in /wp-admin in order to prevent brute force logins, but I can try a specific piece of code in order to manage this problem. Will try to exclude admin-ajax.php from this rule with this:
# Allow access to wp-admin/admin-ajax.php
<Files admin-ajax.php>
Order allow,deny
Allow from all
Satisfy any
</Files>
I think it will work 😉
Hi,
Give it a go then as the theme needs that file for ajax features to work.
Please let me know if yous till have issues afterwards.
Thanks
With this fix, the theme works pretty well, no problem, just this exclusion in the .htaccess, all other restrictions are still there 😉 You can also check, I think the error is not there! And ajax works well!
Thanks again for your cooperation!
Will write again in case I have some issues to fix.
