tagDiv button malfunction (element delete/ cloud library – import section)

Posted in: Newspaper
Post count: 1

I bought Newspaper theme in 6/15 and there had been no problem until yesterday.
Since yesterday, there have been occurring some issues in Newspaper tagDiv.

I am experiencing some button malfunctions in two cases:

– Click the element’s bin button (element delete)
– Click the [import section] button at Cloud library’s LIVE PREVIEW window

When clicking the buttons above, the whole screen gets a little bit dark and just stays like that. No function executed.

I tried the below but the issue still remains.
– I recognized there was a new update (10.3.5.) and updated the latest version.
– I checked & allowed pop-ups in wordpress.com and my domain address.
– I mainly use Safari browser, and I found the same issue in Chrome browser as well.

For this issue, I can’t finish building my WordPress website.
Can I get support with this problem?

Have a nice day, thanks in advance. 🙂

Post count: 22

facing the same problem mate

Post count: 405

Hello guys, does your Search Box button/Live search button working properly?

Post count: 1

Same here. Cant delete an element and get a list of over 100 errors

Post count: 22

now i am unable to even ctrl + Z also throws this error
https://snipboard.io/KzSeb1.jpg

guys people are facing hell of of issues with your theme. cant keep on using if this is going to be an issue,

1. cant load cloud templates
2. cant add or delete element
3. cant ctrl + z
4. I also dont get the shortcode option in your content editor in the page

please help

Post count: 405

@jvalin: And sometimes saving the template took forever

Post count: 35449

Hi,

Usually this is happen as @sloslo describe when is a plugin conflict, than the popup message instead to appear as first element it is set as second or third.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.


@drazzar
if you want to delete a row/element, you can delete it using the right click on the row icon or on element -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq -> https://i.imgur.com/4lXLdQO.png or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row/element and pres the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG

Let me know the results!
Thank you!

Viewing 7 posts - 1 through 7 (of 7 total)
The forum ‘Newspaper’ is closed to new topics and replies.